Shearing takes place once a year in May. Each alpaca produces approximately 3 kg of fibre annually. That is enough fibre for two single duvets.
We manually clean the fibre using large sieves to remove plant-based debris and bits of dust. We hand wash the fibre using mild, unfragranced detergent without any chemical additives.
The most important stage of fibre processing is called carding. During this phase, hundreds of tiny needles on the machine’s rollers comb the fibre into strands of fine, ordered threads. After two complete rounds of carding, the fibres are arranged into a perfectly soft layer several centimetres thick.
Next, the prepared fibre filling is placed between two layers of the chosen natural textile casing, which has been pre-cut to correspond to the duvet size and our proprietary superb-fit shape.
With the layers of casing and filling arranged in perfect order, we draw the no-slip quilting pattern on top to guide the needle during the next step.
Our special hand-quilting method is the most laborious stage of the production process and it is what guarantees the long-lasting no-slip performance of our unrivalled duvets. We combine the layers in a way that keeps the fibre from shifting, thus preventing the empty areas and resulting cold spots characteristic of machine quilting.
We finish all our duvets and pillows with high-quality natural cotton binding in white or featuring our signature print.
We are as passionate about product quality and customer satisfaction as we are about our artisanal hand-production process.
If something does not seem right with your MyAlpaca duvet or pillow, call us or send us an e-mail. We’ll find a solution that works for you.
If you’re not satisfied with your MyAlpaca purchase, you can also return it within 14 days for a full refund.
Warning: make sure to follow the exact care instructions provided with your products. Do not subject to excess heat or undue agitation at any time, as this may ruin your duvet and void your warranty. Note that under international warranty laws, textile care is the responsibility of the care provider and not the manufacturer. Use reputable dry-cleaning services and make sure they are familiar with the care instructions specified.